Every business, every enquiry and every appointment request. In its own place.
Requests need staff review before confirmation.
This desk refreshes every 30 seconds while open. Enable device alerts under Notifications. Customer reminders follow the business plan and stop after a saved request.
Read messages, take over a chat and reply from this business number.
New messages appear after this update. Text history is kept for 30 days and pruned when the server starts. Photos and voice notes can be opened while available from Meta.
Pausing waits for any reply already in progress. Resume makes Allison answer the next new message, without replying to older messages.
Add products, dishes, rooms, properties or services with their own photos. Exact names and aliases help the assistant choose the right item. Listed details do not establish current stock.
Photos are stored privately on this server, separated by business. Back up the complete data folder. Removing a catalogue item does not recall photos already delivered to customers. Photo sends require an active subscription, enabled photo sending and remaining allowance.
Save verified facts. If a detail is unknown, leave it blank.
Enable once to receive new request alerts from every workspace, including businesses added later. Each browser or phone needs permission.
Usage allowances reset each calendar month in Africa/Lagos. Paid service expires at its own paid-until date. Staff replies remain available for exhausted allowances only while the subscription is active.
Record a paid period only after confirming payment separately. Renewals extend the existing paid-until date, or start now if expired. A month means the same date next month, adjusted for shorter months. Billing times use Africa/Lagos.
Expiry stops automated replies, media processing and WhatsApp sending through this app. Staff can sign in to view saved records and renewal status. The administrator retains access. Incoming messages stay visible but held messages are not automatically answered after renewal. Renewals do not reset monthly usage or connect WhatsApp.
Meters count automated processing attempts reserved before provider calls, including failed attempts. Photos analysed and catalogue photo sends have separate allowances. Photo sends count reserved attempts, including upload/send failures. Each matched inbound request also uses its normal text or voice allowance. Photos analysed count one each; voice rounds each file up to a whole second. Voice responses are text only. Provider costs and Meta charges are separate. Sandbox tests are excluded. A failed voice reply may have used transcription seconds. No automatic charges or invoices are issued.
Use credentials owned by this business. Existing secrets are never displayed. Blank fields keep saved values.
After hosting on HTTPS, use this callback URL in the business's Meta app:
Manual connections use this workspace callback. Embedded Signup uses the platform callback configured by the administrator. Meta controls business approval and number eligibility.
Create a private link so the owner can connect their number without signing into your dashboard. Links expire after 24 hours. Creating a new link revokes earlier unused links.
The link is displayed only now. Copy and send it privately to the owner.
Checking Meta setup...
The owner authorises access in Meta. This connects a supported WhatsApp Business app number; it does not import old chats. Keep the business owner present during signup.
Staff can view this business's requests and update their status. Only you can change businesses and connections.
This sandbox uses the chosen business's facts and your OpenAI balance. It never sends WhatsApp messages or saves real bookings.
Photo and voice-note tests use the connected WhatsApp number after setup.
Enable alerts on each staff phone or browser. Notifications contain the business name, never customer details.
Checking notification support…
Push can work with the dashboard closed, subject to browser, OS and battery settings. Use a stable HTTPS domain for staff phones. On iPhone/iPad, add the site to the Home Screen first, open it from there, then enable notifications. Changing the tunnel address requires enabling alerts again.
Administrators configure SMTP and the business’s staff recipient under Connections. Test alerts are not real requests.
Save approved answers and alternative ways customers ask the same question. During an AI outage or exhausted AI provider credits, the backup answers exact matches only. Unclear questions go to the team. Normal subscription and text allowance limits still apply.
Master administrator only. Saved details are public: they appear on your login page, dashboard footer and information pages. Business profiles and assistant names remain separate. This stores website content; it does not register a domain or publish a separate website.
Use this link on your phone, sign in with your own account, then add an icon to your Home Screen. The link and QR code do not include passwords or sign-in tokens.
Scan with your phone camera. You will still need to sign in. Each business account can access only its own workspace.